If your wallet isn’t connecting properly to Bitgrass, try the following steps:
1. Check Your Browser and Wallet Extension
- Ensure your wallet (e.g., MetaMask) is installed, unlocked, and updated to the latest version.
2. Switch to the Correct Network
- Bitgrass staking runs on Base.
- Make sure your wallet is connected to the Base network.
3. Disconnect and Reconnect
- Go to your wallet settings, disconnect from Bitgrass, then reconnect again.
4. Clear Browser Cache or Try Another Browser
- Sometimes outdated sessions cause connection issues.
- Clearing your cache or using a different browser can help.
5. Avoid Multiple Wallets/Extensions Running at Once
- Having multiple wallet plugins active can interfere with connections.
- Disable other wallet extensions if possible.
If the issue continues, please contact support and provide details about your device, browser, and wallet used.